Luggage Assistance
Trieste Airport puts a lot of effort to give you the best assistance as possible, above all in case of irregularity during your trip.
Baggage Handling Office opening hours will be subject to changes depending on the actual operation of the flights.
Damaged baggage
In case you discover that your luggage has been damaged duirng your trip, immediately report to the Lost and Found counter, inside the Arrivals hall, to fill in a damage report form with the assistance of the airport handling staff.
The Passenger Rights Charter states that EU airlines have to refund passengers whose checked luggage has been damaged, destroyed or lost: refunds have to be requested within 7 (damaged bag) or 21 days (mishandled bag) from the date of bag delivery.
For further information refer to the EU Transport Commission or to ENAC-Italian CAA (in Italian only) websites, or call 800-898121.
Lost & Found
In case your checked baggage has not arrived with your fligth, immediately seek assistance at the Lost and Found counter, inside the Arrivals hall, handing in your bag receipt sticker together with your air ticket.
The airport handling staff will enter your data into the automatic worldwide baggage track and trace systems.
While once the baggage has been found, you will receive notice via SMS on your mobile phopne, if your airline is a World Tracer member, you will also be able to check progress and the real-time status of your luggage search via internet.
